Refund policy

Customer Satisfaction & Order Policy

Your satisfaction is our priority. If your purchase does not meet your expectations, please reach out to us before taking any further action. We are committed to resolving any concerns and ensuring a positive experience.

By confirming your order, you acknowledge our terms of service and confirm that you have reviewed our shipping, return, and refund policies.

Refund & Reprint Policy

We offer a 45-day refund and reprint policy.

  • To request a refund or reprint, contact us within 45 days of receiving your order.
  • We will reprint any order with print quality or adherence issues, except in cases involving low-quality files.
  • Refunds or reprints for reasons other than print quality require management approval.

For DTF Transfers, it is essential to follow the design requirements accurately.

Please verify your shipping address before placing an order and review your order details in the confirmation email sent after purchase.

Late or Missing Refunds

If you have not received a refund within 7 business days, please follow these steps:

  1. Check your bank account for any pending transactions.
  2. Contact your credit card company, as processing times may vary.
  3. Reach out to your bank, as some financial institutions take additional time to post refunds.

If you still have not received your refund after completing these steps, please contact us for further assistance.